Your information, handled with care.

MyBiashara is a business advisory and marketplace platform operated by My Biashara Advisory Limited, a company registered in Kenya. We collect and process personal information in connection with the services we provide across the MyBiashara platform.

For questions about this policy, contact us at: hello@mybiashara.co.ke

We collect information you provide directly to us when you:

• Complete a form on our platform (seller forms, buyer forms, funding forms, advisory forms)
• Register as a buyer or investor
• Book an advisory call or consultation
• Contact us by email or phone
• Subscribe to our newsletter or updates

The information we collect includes: name, email address, phone number, company name, business financial information, industry, location, and any other details you choose to share with us.

We also collect limited technical data including: IP address, browser type, pages visited, and time spent on the platform. This is used for platform improvement only.

We use the information you provide to:

• Respond to your enquiries and provide the services you have requested
• Match sellers with suitable buyers and investors with suitable opportunities
• Send you relevant updates, listings, or opportunities where you have opted in
• Improve the platform and our services
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties. Ever.

Any business information you share with us — including financial data, trading history, or business details — is treated as strictly confidential. This information is only shared with third parties (such as prospective buyers or investors) where you have given explicit consent and where a Non-Disclosure Agreement has been signed by the receiving party.

We may share your information with:

• Our advisory team and internal staff involved in your engagement
• Vetted third parties (buyers, investors, legal advisors, accountants) only where you have consented and NDAs are in place
• Service providers who operate parts of our platform under strict data processing agreements
• Regulatory authorities where we are legally required to do so

We use industry-standard security measures to protect your personal and business information. Access to sensitive information is restricted to authorised personnel only. All physical and digital records are stored securely.

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you wish to have your information deleted, contact us at hello@mybiashara.co.ke and we will action your request within 14 days.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications at any time
• Lodge a complaint with the relevant data protection authority in Kenya

Our website uses essential cookies to function correctly. We do not use advertising or tracking cookies. You can disable cookies in your browser settings though this may affect how parts of the site work.

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our platform. Continued use of the platform after changes constitutes acceptance of the updated policy.